Key Steps for Filing a Case with the Rental Disputes Center (RDC) in Dubai

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Photo by Tingey Injury Law Firm

Navigating rental disputes in Dubai requires a clear understanding of the procedures established by the Rental Disputes Center (RDC). Established under Decree No. 26 of 2013, the RDC serves as the judicial body responsible for resolving rental conflicts between landlords and tenants in the Emirate. This guide outlines the essential steps for landlords to file a case with the RDC, incorporating the latest amendments to Dubai’s rental laws.


1. Understand the Legal Framework

Before initiating a case, familiarize yourself with the relevant laws governing landlord-tenant relationships in Dubai:

  • Law No. (26) of 2007: Regulates the relationship between landlords and tenants in the Emirate of Dubai.
  • Law No. (33) of 2008: Amends certain articles of Law No. (26) of 2007, providing updated guidelines on tenancy contracts, eviction notices, and dispute resolution procedures.

2. Attempt Amicable Resolution

Prior to filing a formal complaint, it’s advisable to seek an amicable settlement with the tenant. Open communication can often resolve issues without the need for legal intervention.


3. Prepare Necessary Documentation

If an amicable resolution is unattainable, gather the following documents to support your case:

  • Tenancy Contract: A copy of the current tenancy agreement.
  • Ejari Certificate: The latest Ejari registration certificate.
  • Proof of Identity: Copies of your passport, residence visa, and Emirates ID.
  • Evidence of Dispute: Any relevant documents supporting your claim, such as correspondence, photographs, or notices.

4. Register the Case

You can file a case through the following methods:

  • In Person: Visit the RDC head office located at 10 3rd Street, Riggat Al Buteen, Deira. Present your documents to an assigned RDC typist who will assist in formalizing your complaint.
  • Online: Utilize the Rent Disputes Resolution portal to submit your case electronically. The portal provides step-by-step guidance for filing your complaint.

5. Pay Applicable Fees

Upon registration, you’ll be required to pay service fees, which include:

  • Rental Disputes Fee: 3.5% of the annual rental value, with a minimum of AED 500 and a maximum of AED 20,000.
  • Additional Fees:
    • Knowledge fee: AED 10
    • Innovation fee: AED 10
    • Process service fee: AED 100
    • Translation cost: AED 210 per page (if applicable)
    • Power of attorney registration: AED 25 (if applicable)

6. Attend Arbitration Sessions

After filing, the case is referred to the Arbitration Department, which aims to resolve disputes within 15 days. If both parties reach an agreement, a settlement is documented and enforced as a writ of execution.


7. Proceed to Judicial Hearings

If arbitration fails, the case advances to judicial hearings. The RDC strives to issue a ruling within 30 days. Both parties should present their evidence and arguments during these sessions.


8. Understand the Appeal Process

The losing party has the right to appeal within 15 days for disputes exceeding AED 50,000. For cases valued at AED 500,000 or more, appeals can be escalated to the Court of Cassation within 30 days of the final judgment.


9. Monitor Case Progress

Track your case status through the official Dubai Land Department website. The “RDC Track Your Case” service allows you to stay informed about your case developments.


Conclusion

Filing a case with the Rental Disputes Center in Dubai involves a structured process designed to ensure fair and efficient resolution of rental conflicts. By understanding the legal framework, preparing necessary documentation, and following the outlined steps, landlords can effectively navigate the dispute resolution process. For detailed information and updates, refer to the official RDC website.

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